Fieldens Wheels Tyres & ATVs are a fantastic example of a great business tucked away in the Suffolk Countryside, quietly going about their business. What the casual observer may not realise is that Fieldens are a major business partner to a number of global tyre manufacturers as well as an approved Honda retailer.
Need an agricultural tyre wider than a car? Go to Fieldens! Need a bespoke wheel to put it on? Go to Fieldens! Need to get about off-road in areas even your 4x4 won't venture? Go to Fieldens!
Fieldens approached Business Vitamins to design and build them a new website. From a design perspective, it had to be "different". It must not look like so many off-the-shelf websites that are all but indistinguishable from each other.
From a content perspective, Fieldens wanted to be able to upload and populate an online database of their take-off tyres - no mean feat with over 1500 stock items and a very regular turn around.
Always keeping an eye to the future, Fieldens wanted to ensure that the choice of content management system did not force the website down a technologically limited cul-de-sac. It had to be able to grow with their business and whatever was thrown at it in the future.
The website Business Vitamins created uses Expression Engine to manage all the content and the client loves the look and feel of their new website.
There's much more to come - as and when the new Fieldens tools come online we'll let you know..
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
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Thursday, November 21, 2013
Friday, July 12, 2013
Suffolk Marketing Blog | Holiday Let Website | Micawber Cottage
A B2B client of ours also owns a holiday let cottage in that great British seaside resort town of sunny Broadstairs. He needed a small website to tell the world the cottage was available to let and asked Business Vitamins to make it happen:
The website is handcoded (as opposed to using a content management system) and uses a unique bespoke website design that communicates the quirky nature of the cottage itself.
The site features two lightbox style galleries of both the cottage itself and about Broadstairs.
The site also uses an in-built availability checker & booking system - not something we created ourselves - an off-the-shelf widget that just needed to be plugged into the right part of the site.
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
The website is handcoded (as opposed to using a content management system) and uses a unique bespoke website design that communicates the quirky nature of the cottage itself.
The site features two lightbox style galleries of both the cottage itself and about Broadstairs.
The site also uses an in-built availability checker & booking system - not something we created ourselves - an off-the-shelf widget that just needed to be plugged into the right part of the site.
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
Labels:
bury st edmunds,
marketing agency,
marketing strategy,
PR,
suffolk,
website,
website design
Thursday, June 6, 2013
Suffolk Marketing Blog | P&R Hydraulics
P&R Hydraulics are a very specialist engineering business, based in Norwich. They rebuild, revitalise, remanufacture and repair broken and worn out hydraulic motors, valves and pumps. Active in a number of industries, their main customers are businesses in the construction, agricultural and oil & gas sectors.
P&R required a new website that underlined their business as a quality player offering something "a little different". Whilst many of their competitors had websites that were very staid and (dare we say it) dull, P&R wanted something that set them apart...
The client loves the heavy, industrial feel their new site has which leaves visitors in no doubt they've arrived in the right place if they need an engineering firm like P&R.
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
P&R required a new website that underlined their business as a quality player offering something "a little different". Whilst many of their competitors had websites that were very staid and (dare we say it) dull, P&R wanted something that set them apart...
The client loves the heavy, industrial feel their new site has which leaves visitors in no doubt they've arrived in the right place if they need an engineering firm like P&R.
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
Labels:
advertising,
agency,
bury st edmunds,
website,
website design
Wednesday, May 1, 2013
Suffolk Marketing Blog | Pace PLC | Website
Business Vitamins are really pleased to announce the launch of another new customer website; a lettings, property sales and block management business, Pace PLC of Southend-On-Sea.
Pace' old website was based on a very old style and suffered from poor usability. Key features such as being able to book viewings, place an enquiry or even a simple property search were buried too deeply in the navigation.
The new website features a much more fresh and contemporary design, built using a word-class CMS system, Drupal. The flexibility of this CMS means the site can be updated and managed far more easily than other CMS systems better suited to managing a blog site.
Already, the number of new enquiries is up. The sites built-in reporting functionality also enables Pace to monitor enquiries and cross reference these with their source from within the site - a huge bonus given the size of the site!
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
Labels:
drupal,
east anglia,
google analytics,
southend on sea,
suffolk,
website,
website design
Location:
Southend-on-Sea, UK
Monday, April 15, 2013
Suffolk Marketing Blog | Social Media Advertising
With literally millions of visitors every hour, Facebook
& LinkedIn display advertising is a tempting proposition for anyone looking
to get their business in front of a very big audience.
Assuming that most businesses do not have an infinite marketing
budget, particularly for advertising via an immature channel, there will be
some fairly serious questions to either ask or answer.
So which to use?
Clearly that very much depends on your business, your
objectives and of course who (and where) you customers are. However, here are
some quick guidelines that may help you decide where to put your money:
LinkedIn:
LinkedIn is the platform to use if your business sells to
other businesses (B2B sales). Whilst businesses themselves are still run by
human beings, a business purchase decision is very different from a consumer
(B2C sales) purchase decision. B2B
purchasing tends to be a longer, fact based process that focuses on ROI. B2C
purchasing tends to be a shorter and much more emotive process that focuses on
our need for something immediately.
LinkedIn does a great job at encouraging us to complete our
online profiles. This is important to marketers as the LinkedIn advertising
system enables us to target our adverts by specifically targeting people with
certain skills, job titles, industries and locations. This means we can precisely
target likely prospects for our business offering. Be aware that job titles can be a little
deceptive or ambiguous and that the skills listed on certain profiles can be
somewhat “aspirational” or just plain wrong!
Because B2B buying is often a medium to long term process,
we would recommend not including incremental direct sales as an objective from
a LinkedIn ad campaign. Yes, this might depend on what you’re selling, but
you’re far more likely to successfully develop increased
company/product/service awareness or generate new leads. The latter is likely
to be achieved by incentivising people to sign up to receive more information
on what you’re selling after they’ve clicked through to your landing page. Once
you have their details, they’re fair game to contact using a secondary channel
such as email marketing or even the good old fashioned telephone.
Facebook
Facebook is the platform to use if your business mainly
sells to consumers. In addition to generating leads and developing awareness,
Facebook advertising is also better at actually driving direct sales. Why? As
well as sharing LinkedIn’s ability to target by location, Facebook advertising
can target people by their interests, i.e. things they like. This automatically
enables us to sell to someone’s emotions. For example, we can ensure adverts
for mountain bike accessories only appear to people who have listed
mountain-biking as a hobby. An emotive purchase is usually a no-brainer, in
fact almost literally, as it’s bought with ones heart and not ones head! I’m
sure we can all think of a personal example where that has backfired!
Facebook advertising can be used to target business Pages
(note the capital P), as opposed to making the adverts appear on individuals
pages (note the small p); so B2B targeting can also occur on this platform. And
again, by considering interests, job titles and location, a good level of
targeting can be achieved. Just like a lot of online B2B marketing, due to
longer and more considered buying cycles, it may be worth limiting expectations
to generating leads and developing awareness rather than generating direct
sales.
B2B advertising is often more challenging. For example, your
company sells PC support services; it’s highly doubtful that many people have
listed a hobby that indicates their likely to want your services! Consequently,
many B2B campaigns have extremely low click-through-rates.
Two final items to consider..
Firstly, click through rates via social media advertising in
general, and in particular on Facebook, are extremely low. Obviously this is
offset by the potentially huge number of impressions (number of times your
advert is seen), but be prepared for some very low numbers. Like, really low,
i.e. 0.03% - 0.1%.
Secondly, consider those percentages when calculating a
campaign budget if that campaign is to be priced by impression. You may find
that even with a significant number of impressions, such a low click through
rate may not deliver enough traffic to generate enough new enquiries that
actually close into new business. Focussing on conversion optimisation is
therefore critical!
If your budget can stretch to it, try running a campaign on
both platforms at the same time. If
managed correctly, and the messaging is right (maybe different for
different platforms?), it should be possible to definitively answer the
question of which platform is right for your business.
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
Thursday, August 16, 2012
Suffolk Marketing Blog - Business Vitamins Websites Video
So are you basically lazy and can't be
bothered to scroll down to see a selection of the websites we've designed and
built over the last couple of years?
No problem, we've just created this
handy video so you can sit there and see what our web team have been doing!
Psst, not only is the video in HD
quality, (make sure you go "full screen"), we've used some rather cool funky music too - so
go on, pump up the volume, we dare you...
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
Labels:
agency,
bury st edmunds,
east anglia,
suffolk,
video,
website,
website design
Monday, July 30, 2012
Suffolk Marketing Blog - How to Win Customer Loyalty
In the current economic climate,
customers are increasingly likely to shop around for goods and services. When budgets are tight and adding real value
becomes more difficult by the day, maintaining market share is all about customer
loyalty.
During a recession, customers are
less susceptible to a simple discount or a reward in return for a
purchase. Customers know the value of
their money and seek to get the most from every pound. From a commercial point of view, the way to
bring that indefinable added something that customers seek is often through a
loyalty scheme.
If you’re considering setting up
such a scheme, the first thing to realise is that a good scheme is not about
being cheaper. It’s about being better
and being different. It is also an efficient way to influence
customer behaviour without entering into a price war.
Second, you need to consider your objectives and aims carefully. What are
you trying to achieve? Where does your
product/service/brand fit? You need to
understand your customers to hold on to a share of their budget for any length
of time. Examine the supermarkets as a
great example of this. Sainsbury’s gives
points, Tesco gives discounts; the difference is subtle but key to attracting
their different target audiences. A
common objective for many loyalty schemes, particularly for offline businesses,
is to capture customer details such as contact information and other additional
demographic data. Online businesses will often have access to these details as
part of their customer registration process, but could use a loyalty scheme as
a tool to gain even deeper customer insight.
Third, knowing the client inside
out is crucial to keeping a loyalty scheme fresh and ensuring the rewards
remain appropriate. A scheme must
provide clear benefits for members and deliver added value in terms of
financial rewards, customer service and the member experience. Therefore it is critical your scheme collects
relevant data that you can act upon quickly.
It must also offer members a better service than their non-member
counterparts.
Once you have customers earning
rewards for loyalty, you are still only half way there. To build a truly loyal customer base,
redeeming rewards has to be simple. Customers
increasingly like to redeem rewards via the same channel with which they have
initially engaged with the brand. Online
is obviously critical, while QR codes, mobile apps and NFC (near field
communication – i.e. mobile phones chipped for quick transactions) are becoming
more popular as the mobile platform develops. Customers now expect instant in
store reward redemption to complement purchases.
For smaller companies considering a
loyalty scheme but with concerns about cost and operational burden, working in
partnership with carefully selected partners can offer a satisfactory
solution. However there are issues to
consider such as diluting a strong brand, information leaks or customers
receiving irrelevant offers. It is
crucial that brands are compatible.
Loyalty schemes at their best
should deliver for both sides. If a
loyalty scheme is well planned, expertly executed and consistently improved,
the subsequent gain in revenue should far outweigh the running costs. But never forget, a bad customer experience will
always cause damage however many points or gifts you offer the customer. If you neglect the customer experience, your
reward scheme is doomed to failure.
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
Do you need to outsmart your competitors? Contact us now on 0845 310 2457 to discuss what you want to achieve and how we can help you meet your goals.
Why not find out more about Business Vitamins, Strategic B2B marketing agency Suffolk.
Or follow BizVits on Twitter?
Or Like us on Facebook?
Or +1 us on Google+?
Or see the Business Vitamins channel on YouTube?
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